FAQ

Why aren’t my videos on the Events page yet?

Our pledge is that all of your video swill be viewable within 7 days of an event.

What’s the password to the Events page?

In order to ensure the security of our skaters and our website, event videos are password-protected. The local organizing committee/skating club will share the password for each event in the event announcement, at registration, and via email after each event. If you have forgotten or lost the password, contact us directly from the website and we can help you!

Why isn’t there any music on my video?

This applies to all events sanctioned by US Figure Skating: In May 2024, US Figure Skating notified member clubs that due to restrictions on music licensing, the recording and distribution of music at any sanctioned event is prohibited. In short, this means that we can share video, but not audio, on the recordings we provide. We realize that this is frustrating to our skaters and families, however we are working with local clubs and legal advisers to ensure that we are complying with applicable laws and organization requirements.

My kid skated last year but I can’t find the video. Why?

We pledge to keep videos on our site for a minimum of one year in our event archive.  You should always download your own copy after each event. Please visit the Event Archive for past events and contact us if you no longer have a password.